Senior Quality Manager - Industrial Solutions

Senior Quality Manager

Senior Quality Manager

Do you enjoy being part of team that provides high-quality products and services for our customers?

Are you passionate about delivering quality by understanding our customer’s needs, meeting standards and following procedures?

Join our Industrial Solutions team

Our Industrial Solutions business provides intelligent, connected technologies to monitor and control our energy extraction assets. We provide customers with the peace of mind needed to reliably and efficiently improve their operations. Our team is building a next generation software for intelligent decisions to support the critical requirements of our customers.

Partner with the best

As a Senior Quality Manager, You will be responsible for regional quality and leading initiatives. Also responsible to improve product compliance, customer experience, risk, continuous improvement, and cost of quality. You should demonstrate a passion for collaboration and expanding a culture of open reporting of quality issues.

As a Senior Quality Manager, you will be responsible for:

• Managing compliance to wing-to-wing quality standards, governance and drives project/process improvements to ensure a culture of Zero Defects, Right First Time and customer quality for Cordant Software and OTR.
• Developing and driving agreed Vision and Improvement Strategy.
• Managing customer quality relationship and priority issues.
• Analyzing and driving customer satisfaction.
• Ensuring timely robust management of Cost of Quality, Customer and Internal non-conformance, risk, audit and Preventive approaches.
• Having ability to communicate high-level concepts to senior leadership and drive cross-functional collaboration.
• Being frequent use of coaching and development of peers and subordinates. Expected to develop new proactive approaches.

Fuel your passion

To be successful in this role you will:

• Have bachelor's degree from an accredited university or college.
• Have proven years of experience in software development, quality, and working with customers.
• Have strong oral and written communication skills. Team player, strong interpersonal, cultural change and leadership skills.
• Have ability to coach and mentor at all levels.
• Have certified, or in process of certification, Lean Six Sigma (GB / BB / MBB).
• Have demonstrated ability to analyse and resolve problems.
• Have demonstrated ability to lead programs / projects. Ability to document, plan, market, and execute programs.

Work in a way that works for you

We recognize that everyone is different and that the way in which people want to work and deliver at their best is different for everyone too. In this role, we can offer the following flexible working patterns:

• Working flexible hours - flexing the times when you work in the day to help you fit everything in and work when you are the most productive

Working with us

Our people are at the heart of what we do at Baker Hughes. We know we are better when all of our people are developed, engaged and able to bring their whole authentic selves to work. We invest in the health and well-being of our workforce, train and reward talent and develop leaders at all levels to bring out the best in each other.

Working for you

Our inventions have revolutionized energy for over a century. But to keep going forward tomorrow, we know we have to push the boundaries today. We prioritize rewarding those who embrace change with a package that reflects how much we value their input. Join us, and you can expect:

• Contemporary work-life balance policies and wellbeing activities
• Comprehensive private medical care options
• Safety net of life insurance and disability programs
• Tailored financial programs
• Additional elected or voluntary benefits

The Baker Hughes internal title for this role is: Quality Senior Advisor - Quality Management

Experience Level

Senior Level