Senior Executive - Client Success and Digital Advertising Operations

Viacom18 Media Pvt Ltd

Mumbai/Bombay

Not disclosed

Work from Office

Full Time

Min. 2 years

Job Details

Job Description

Sr. Executive - Client Success and Ad Operations

About the Team

The Client Success & Media Operations team at JioHotstar serves as a dynamic force specializing in orchestrating end-to-end campaign setups for brands. Our approach is founded on delivering comprehensive and effective strategies to meet and exceed client Key Performance Indicators (KPIs). Beginning with the initial ideation phase and extending through execution and analysis, we take charge of every aspect of campaign delivery and reporting. Central to our success is the cultivation of seamless partnerships, wherein we actively engage with both internal teams and external stakeholders, fostering close collaboration to create a unified and impactful advertising strategy. Our emphasis on collaboration and impact ensures that each campaign is not only executed flawlessly but also contributes significantly to the broader goals and success of our clients in the ever-evolving digital advertising landscape.

What will you do?

  • As a part of the Client Success & Media Operations team, you will manage end-to-end management of digital campaigns for major advertisers on JioHotstar, overseeing media planning, trafficking, setup and QA. Key responsibilities include tracking, analyzing, and reporting campaign performance, acting as a client interface for technical matters, and optimizing workflows for efficiency. The role involves collaboration with cross-functional teams and clients to ensure seamless execution, strong campaign performance and an enhanced advertiser experience, while driving operational efficiency and testing innovative ad formats and third-party technologies for improved targeting and measurement. In addition to success on client campaigns, you will also work to drive broader positive outcomes for JioHotstar in the competitive digital advertising landscape.

    • Who should apply for this role?

  • Oversee the end-to-end management of digital advertising campaigns for major clients, ensuring seamless execution from planning to reporting.
  • Collaborate with internal and external teams to understand client goals and proactively address evolving needs.
  • Serve as the primary point of contact for technical matters, resolving issues related to ad serving, tracking and creative implementations.
  • Drive innovation and adoption of new ad formats, targeting strategies, and third-party technologies to meet client KPIs and ensure high client satisfaction.
  • Develop comprehensive client reports highlighting key performance indicators and areas for improvement.
  • Lead the tracking, analysis, and reporting of campaign performance metrics, providing actionable insights to clients and internal stakeholders.


    • Job role

    Work location

    Mumbai

    Department

    Advertising / Communication

    Role / Category

    Advertising & Creative

    Employment type

    Full Time

    Shift

    Day Shift

    Job requirements

    Experience

    Min. 2 years

    About company

    Name

    Viacom18 Media Pvt Ltd

    Job posted by Viacom18 Media Pvt Ltd

    Apply on company website