Team Leader - Email and Complaint Management
Hexaware Technologies Ltd
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Team Leader - Email and Complaint Management
Hexaware Technologies Ltd
Mumbai/Bombay
Not disclosed
Work from Office
Full Time
Min. 4 years
Job Details
Job Description
Team Leader
Requirements:
• 4–8 years of total experience
• 1–2 years on-paper TL experience (Email management & Complaint management)
• Strong understanding of KPI/KRA , Attrition & Shrinkage and complaint management.
• Excellent communication & real-time team management
• 5 days working | 24/7 rotational shifts |
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Job role
Work location
Navi Mumbai
Department
Customer Support
Role / Category
Customer Support - Operations
Employment type
Full Time
Shift
Day Shift
Job requirements
Experience
Min. 4 years
About company
Name
Hexaware Technologies Ltd
Job posted by Hexaware Technologies Ltd
Apply via email