Telecaller Job in Mumbai

Male / Female About Process Responsible for calling Insurance companies (in US) and follow up on outstanding Accounts Receivable Outbound calls to insurances for claim status and eligibility verification Should have basic analytical skills that would help analyse a claim and understand the reason for its unpaid status, under paid status, or denial status and initiate appropriate action Denial documentation and further action Calling the insurance carriers based on the appointment received by the clients Working on the outstanding claims reports/account receivable reports received from the client or generated from the specific client software Calling insurance companies to get the status of the unpaid claims Willing to work in any process - Insurance Follow UP, Patient calling, Provider outreach program etc. Title AR / Dental Caller Location Andheri Requirement Good Communication skills: Fluency, Grammar & Neutral Accent (B28 – B29) Basic Computer Knowledge required Education HSC with 6 month of Medical Billing experience / BPO experience / Graduate Fresher (B.Com / BMS / Plain B.Sc / BA) No BE/CA/MBA/Doctors/B.Sc IT Shift timings 8:00pm to 5:00am / 5:30pm to 2:30am Transport Boundaries CST / Mira Road / Thane Transport Facility No Transport (Candidates need to Travel on their own) Salary Range 14,500 to 22,000 (Net) Basic Incentives Weekly Off Saturday & Sunday fixed off Age Between 18 years to 37 years Work Description Voice USP KPO / Brand / Decent Quality / Fixed Weekend Offs / Salary / Incentives Rounds of Interview HR (Check previous experience, Qualification, Age, Communication skills, Compensation, Stability) Online Test (CAF Form) V&A (Communication Skill test) Operations (Process knowledge, Age, Stability, Communication skills, Compensation)