Trading Services Associate - Claims and Trade Validation

Trading Services Associate- CSDR & Interest Claim

Join our Claims team to validate potential claims incurred due to broker/client errors and compensate the firm, while also investigating incoming claims for their validity.

As a Trade Analyst within the Claims team, you will be responsible for reviewing all the debits penalties incurred as part of the CSDR regulations and identifying the error party before passing on the charges or coordinating internally to resolve them at root, depending on recurrence patterns. Your role is also required to thoroughly investigate incoming claims, before ascertaining if JPM was indeed at fault, prior to making payments. Your role will involve ensuring accuracy in investigating the claims/charges incurred by reviewing the trade booking, confirmation, matching and settlement of the transactions. You will also collaborate with both internal and external counterparts to maintain stringent controls and promote process improvement.

Job responsibilities 

• Investigate trade booking, allocation, and confirmation across global markets 
• Perform reconciliations between middle and back office systems for booking 
• Follow up on claims issued to broker/clients for 
• Update cash SSIs for payment 
• Review transactions were matched on time for settlement
• Understand compliance/regulations of local markets 
• Conduct root cause analyses on issues or control gap
• Escalate urgent issues for swift resolution 
• Produce daily reports with commentary and action plan
• Provide business control metrics to management daily
• Participate in projects for system implementation and improvement

Required qualifications, capabilities, and skills  

• Demonstrate a strong control mindset and business ethics
• Possess in-depth experience with equity products and global markets
• Communicate excellently with diverse stakeholders
• Adapt to complex systems architecture easily
• Drive global initiatives and affect change in large organization
• Deliver results through a "hands-on" approach
• Thrive in high-pressure environments with time-critical deliveries

Preferred qualifications, capabilities, and skills 

• Adequate knowledge of Cash Equities & Prime business, tradeflows and market nuances 
• Good communication skills – written and verbal 
• Innovate and suggest system improvement capabilities
• Foster strong relationships with global teams and clients

JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world’s most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.

We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants’ and employees’ religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.

Experience Level

Mid Level