Trust and Estate Product Associate

Trust & Estate Product Associate

We are seeking a motivated Associate to join our team, supporting the development of AI processes within the Trusts & Estates Practice. The candidate will work closely with Product Owners, Data Owners, Technology and Front Office teams to drive product development, ensure quality delivery, and support user adoption.

Job responsibilities

• Collaborate with Product and Data Owners to develop, refine, and prioritize requirements based on business needs and stakeholder feedback.
• Assist in developing JIRA stories, acceptance criteria, and supporting documentation to facilitate effective product development and delivery.
• Coordinate with the Technology team to monitor progress on product enhancements, track issues, and ensure timely resolution.
• Support feature testing by creating detailed test plans, executing test cases, and documenting results to ensure product quality and reliability.
• Collect and analyze feedback from front office issuers to identify opportunities for product improvement and increased user satisfaction.
• Assist in providing training and support to front-end users, ensuring effective adoption and utilization of product features.

Required qualifications, capabilities, and skills

• Bachelor’s degree in Data Science, Computer Science, Information Technology, Business Administration or related field.
• 7+ years of experience in data science, product management, business analysis, or related roles (preferably in technology or financial services) 
• Experience in Agile Methodology - Ability to write user stories representing business requirements, and test new products or product enhancements
• Excellent interpersonal skills with the ability to successfully engage and influence a broad range of individuals across businesses lines and key support functions
• Excellent communication and presentation skills as well as strong Microsoft Office skills with proficiency in Excel, Word, Visio, and PowerPoint
• Drive data reporting to Senior Management (recurring and ad-hoc)
• Highly motivated, results-oriented, client and team focused
• Ability to be flexible, follow tight deadlines, organize and prioritize work

JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world’s most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.

We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants’ and employees’ religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.

Experience Level

Senior Level