Windows System Admin L2

Role Purpose

System Admin Support Services for enhancing the service quality to their business users.

Work Experience: 5-8 years

JOB RESPONSIBILITIES

• Review of daily/weekly/monthly checklist

• Event log analysis at regular interval for maintaining the integrity of servers

• Repeat Incident / Alert Analysis

• Managing / reconfiguring of DHCP scopes and reservations

• Managing / reconfiguring of DNS

• System State backup

• Managing / reconfiguring terminal services, cluster services, file servers, CA

• Servers & KMS

• Necessary support for restoration or drill

• Preparation of MIR for Major Incidents

• Reinstallations raise due to incidents

• Vendor coordination

• Incident / Request Fulfillment / Change management

• Create Various Infra reports and share with Bank’s IT Team

• Cloud Windows Server provision & Hardening

Technical Skills/Knowledge requirement

1) Windows Server System troubleshooting skills.

2) Ticketing Tools knowledge & skills required.

3) Requires experience in managing incidence calls & tickets.

Qualification: B.E./Diploma/BSC-IT

Certifications: Any Certification on Windows / VMware technologies is a must