Assistant Manager - Sales Operations and Marketing

Assistant Manager - Sales Marketing

Responsibilities

• Oversee and manage the end-to-end sales operations process to ensure timely and accurate order processing, invoicing, and delivery coordination in line with customer and internal requirements.
• Collaborate closely with sales teams to translate sales targets into actionable backend processes and ensure alignment with production and supply chain schedules.
• Maintain and analyze sales data, prepare comprehensive sales reports, and generate insights to support decision-making and sales forecasting.
• Implement and continuously improve sales operational workflows, leveraging technology and process automation to enhance productivity and reduce errors.
• Drive effective communication and coordination between sales, logistics, finance, and customer service teams to resolve order discrepancies, delivery delays, and billing issues promptly.
• Support contract management by ensuring proper documentation, adherence to compliance standards, and timely renewals.
• Monitor key performance indicators (KPIs) for sales operations and identify areas of improvement to enhance operational efficiency and customer satisfaction.
• Ensure strict compliance with internal policies, industry standards, and regulatory requirements related to sales, trade, and export-import processes.
• Assist in budget preparation for sales operations and monitor expenditure to ensure cost efficiency.
• Lead and mentor junior team members, fostering a culture of continuous learning and professional growth aligned with Adani’s values of collaboration and integrity.
• Engage actively in cross-functional projects and initiatives aimed at driving innovation and process improvements within the copper manufacturing sales ecosystem.
• Stay updated with market trends, customer feedback, and competitor activities to contribute to strategic sales planning and customer engagement efforts.

Qualifications

• Bachelor’s degree in Business Administration, Commerce, Engineering, or a related field.  A Master’s degree or MBA will be preferred.
• 3 to 8 years of relevant experience in sales operations, preferably within the copper manufacturing or related metals industry.
• Strong analytical and problem-solving skills with attention to detail.
• Excellent communication and interpersonal skills, capable of managing diverse stakeholders.
• Result-oriented mindset with ability to work under pressure and meet deadlines.
• Proactive approach and adaptability to changing business environments.
• Strong leadership and team management abilities fostering motivation and collaboration.
• Commitment to uphold Adani’s values of integrity, innovation, sustainability, and customer centricity's
• Proficiency in ERP systems (preferably SAP, Oracle) for sales order management and reporting.
• Advanced Excel skills including data analysis, pivot tables, and VBA macros.