Deputy General Manager - Warehouse, Customs and Logistics Operations

Deputy General Manager - Customs & Logistics

Responsibilities

Implement Zero Harm Culture in the Warehouse:

• Build a safety culture within the warehouse by ensuring full commitment to safety, health, and environmental regulations, aiming for zero accidents.

Operate and Maintain Warehouse Efficiency :

• Ensure high reliability and efficiency in warehouse operations while meeting organizational requirements for maximum output within budget and manpower constraints.

Enhancement of Top to Bottom Warehouse Operations :

• Streamline all activities to improve output without increasing manpower, equipment, or time. This includes rework, pallet verification, automation, physical verification, and FIFO/LIFO processes.

Achieve Departmental Objectives and Goals on Time :

• Focus on minimizing document creation time, controlling damages, and improving loading turnaround times to meet departmental objectives effectively.

Build Strong Relationships with Internal Departments :

• Foster collaborative relationships with internal teams to ensure successful outcomes, including succession planning for critical positions and talent management to boost overall productivity.

Process and System Improvement :

• Continuously seek and implement innovative ideas to enhance processes and systems, making operations more efficient and effective.

Innovation:

• Integrating innovative technologies to streamline warehouse processes, optimize supply chain operations, and improve efficiency.

Digitalization/Data-Driven Decision Making:

• Driving the adoption of digital tools like warehouse management systems (WMS) and inventory tracking to enhance operations and make data-driven decisions.

Organizational & Culture Building:

• Fostering a culture of safety, accountability, and collaboration, while empowering the warehouse team to align with company goals.

Leadership in Change Management:

• Leading the implementation of new technologies and processes, ensuring smooth transitions and minimal disruption during changes.

People Development:

• Leading from the front & being accountable for the professional growth of your teams. Developing/conducting/promoting training & learning initiatives to enhance skills & empowering them to take ownership of key processes and decisions.

Key Stakeholders - Internal:

• Production Team
• Inventory Control Team
• Sales Team
• Warehouse Staff

Key Stakeholders - External:

• Customers
• Transport Providers
• Distribution Partners
• Quality Inspectors

Qualifications

Educational Qualification:

• B.Tech in Engineering (Industrial/Logistics).
• Desired: BE/B.Tech.

Work Experience (Range of years):

• 12-14 years in finished goods management. Skilled in FG receipt, storage, and order fulfillment.