Guest Relation Executive
Tropical Villages
Guest Relation Executive
Tropical Villages
Alanahalli, Mysore/Mysuru Region
₹20,000 - ₹35,000 monthly
Fixed
₹20000 - ₹35000
Earning Potential
₹35,000
Job Details
Interview Details
Job highlights
Urgently hiring
Fast HR reply
192 applicants
Benefits include: PF, ESI (ESIC), Food/Meals, Accommodation
Job Description
Here’s a job description for a **General Resort Employee (GRE)** role at **Tropical Villages**. This description can be tailored based on specific requirements and the focus of the position:
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### Job Title: General Resort Employee (GRE)
**Location:** Tropical Villages, Mysuru, Karnataka, India
**Department:** Hospitality/Operations
**Reports To:** Resort Manager / Team Lead
**Position Type:** Full-time / Part-time
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### Job Summary:
As a General Resort Employee (GRE) at Tropical Villages, you will play a vital role in ensuring a seamless and enjoyable experience for our guests. You will be responsible for various operational tasks, providing excellent customer service, and maintaining the resort’s high standards of hospitality.
### Key Responsibilities:
- **Guest Interaction**: Greet and assist guests upon arrival and throughout their stay, ensuring their needs are met promptly and professionally.
- **Room Preparation**: Assist in the setup and preparation of rooms, including cleaning, restocking supplies, and ensuring that rooms meet the resort’s cleanliness standards.
- **Event Support**: Help coordinate and set up events, meetings, and activities within the resort, providing support to the event manager and ensuring all guest requests are fulfilled.
- **Facility Maintenance**: Report any maintenance issues or concerns to the appropriate department, ensuring that all areas of the resort are safe and operational.
- **Food & Beverage Service**: Assist in dining areas, including setting tables, serving food, and clearing dishes as needed.
- **Housekeeping Tasks**: Help housekeeping staff maintain cleanliness in common areas and assist with laundry services as required.
- **Activity Coordination**: Facilitate guest participation in resort activities, providing information and support to enhance their experience.
- **Customer Service**: Respond to guest inquiries and complaints with a positive attitude, ensuring a memorable experience at Tropical Villages.
### Qualifications:
- High school diploma or equivalent; further education in hospitality is a plus.
- Previous experience in the hospitality industry is preferred but not required.
- Excellent communication and interpersonal skills.
- Ability to work well in a team-oriented environment.
- Strong problem-solving skills and attention to detail.
- Flexibility to work various shifts, including weekends and holidays.
### Benefits:
- Competitive salary
- Employee discounts on resort services
- Opportunities for professional development and training
- A vibrant and supportive work environment
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**How to Apply:** Interested candidates are invited to send their resume and a cover letter to [your email address] or apply through our website [Tropical Villages website link].
**Join our team at Tropical Villages and be part of creating unforgettable experiences for our guests!**
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Job role
Work location
35/1,off suttur road,Mosanabaynahalli,Varuna Hobli Mysuru Alanahalli, Mysore/Mysuru Region
Department
Restaurant / Hospitality / Tourism
Role / Category
Front Office & Guest Services
Employment type
Full Time
Shift
Day Shift
Job requirements
Experience
Min. 6 months
Education
10th or Below 10th
Past role/category experience
Front Office & Guest Services, Front Office / Receptionist, Hospitality Management
English level
Basic English
Gender
Any gender
About company
Name
Tropical Villages
Address
35/1,off suttur road,Mosanabaynahalli,Varuna Hobli Mysuru Alanahalli, Mysore/Mysuru Region
Job posted by Tropical Villages
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