Guest Relation Executive

Tropical Villages

Alanahalli, Mysore/Mysuru Region

₹20,000 - ₹35,000 monthly

Fixed

20000 - ₹35000

Earning Potential

35,000

Work from Office

Full Time

Min. 6 months

Basic English

Job Details

Interview Details

Job highlights

Urgently hiring

Fast HR reply

192 applicants

Benefits include: PF, ESI (ESIC), Food/Meals, Accommodation

Job Description

Here’s a job description for a **General Resort Employee (GRE)** role at **Tropical Villages**. This description can be tailored based on specific requirements and the focus of the position:


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### Job Title: General Resort Employee (GRE)


**Location:** Tropical Villages, Mysuru, Karnataka, India


**Department:** Hospitality/Operations


**Reports To:** Resort Manager / Team Lead


**Position Type:** Full-time / Part-time


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### Job Summary:


As a General Resort Employee (GRE) at Tropical Villages, you will play a vital role in ensuring a seamless and enjoyable experience for our guests. You will be responsible for various operational tasks, providing excellent customer service, and maintaining the resort’s high standards of hospitality.


### Key Responsibilities:


- **Guest Interaction**: Greet and assist guests upon arrival and throughout their stay, ensuring their needs are met promptly and professionally.

- **Room Preparation**: Assist in the setup and preparation of rooms, including cleaning, restocking supplies, and ensuring that rooms meet the resort’s cleanliness standards.

- **Event Support**: Help coordinate and set up events, meetings, and activities within the resort, providing support to the event manager and ensuring all guest requests are fulfilled.

- **Facility Maintenance**: Report any maintenance issues or concerns to the appropriate department, ensuring that all areas of the resort are safe and operational.

- **Food & Beverage Service**: Assist in dining areas, including setting tables, serving food, and clearing dishes as needed.

- **Housekeeping Tasks**: Help housekeeping staff maintain cleanliness in common areas and assist with laundry services as required.

- **Activity Coordination**: Facilitate guest participation in resort activities, providing information and support to enhance their experience.

- **Customer Service**: Respond to guest inquiries and complaints with a positive attitude, ensuring a memorable experience at Tropical Villages.


### Qualifications:


- High school diploma or equivalent; further education in hospitality is a plus.

- Previous experience in the hospitality industry is preferred but not required.

- Excellent communication and interpersonal skills.

- Ability to work well in a team-oriented environment.

- Strong problem-solving skills and attention to detail.

- Flexibility to work various shifts, including weekends and holidays.


### Benefits:


- Competitive salary

- Employee discounts on resort services

- Opportunities for professional development and training

- A vibrant and supportive work environment


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**How to Apply:** Interested candidates are invited to send their resume and a cover letter to [your email address] or apply through our website [Tropical Villages website link]. 


**Join our team at Tropical Villages and be part of creating unforgettable experiences for our guests!**


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Job role

Work location

35/1,off suttur road,Mosanabaynahalli,Varuna Hobli Mysuru Alanahalli, Mysore/Mysuru Region

Department

Restaurant / Hospitality / Tourism

Role / Category

Front Office & Guest Services

Employment type

Full Time

Shift

Day Shift

Job requirements

Experience

Min. 6 months

Education

10th or Below 10th

Past role/category experience

Front Office & Guest Services, Front Office / Receptionist, Hospitality Management

English level

Basic English

Gender

Any gender

About company

Name

Tropical Villages

Address

35/1,off suttur road,Mosanabaynahalli,Varuna Hobli Mysuru Alanahalli, Mysore/Mysuru Region

Job posted by Tropical Villages

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