Front Office Receptionist

Key Responsibilities & Duties

• Reception & Greeting: Welcoming clients, visitors, and guests in a friendly, professional manner and directing them to the appropriate person.
• Communication Management: Answering, screening, and forwarding incoming calls, as well as managing emails and correspondence.
• Administrative Support: Scheduling appointments, booking meeting rooms, filing documents, scanning, and copying.
• Office Maintenance: Ensuring the front desk and reception area are tidy and organized.
• Logistics & Supplies: Managing incoming/outgoing mail, courier services, and inventory of office supplies.
• Record Keeping: Maintaining databases, updating files, and assisting with data entry.
• Specialized Duties (Context Dependent): Handling check-ins/check-outs in hospitality, managing visitor logs, or issuing invoices. Betterteam +8

Required Skills and Qualifications

• Communication: Exceptional verbal and written communication skills.
• Customer Service: Strong interpersonal skills to provide a positive, professional image.
• Technical Skills: Proficiency in Microsoft Office Suite (Word, Excel, Outlook) and office equipment (printers, scanners).
• Multitasking: Ability to manage multiple tasks, phone lines, and visitors simultaneously.
• Education: High school diploma or equivalent is required; some roles may prefer post-secondary education.