UnifyCX (www.unifycx.com) is a fast-growing Global Business Process Outsourcing company with a footprint across the U.S., Latin America, India, and the Philippines. We specialize in delivering personalized contact centre solutions and are currently expanding our operations in Mangalore/Mysore.

Looking to hire Inbound Customer Service Agents for our Mangalore and Mysore location. These full-time roles involve handling customer inquiries, resolving issues, and ensuring an excellent customer experience across various programs. The ideal candidates should have strong communication skills in English, a problem-solving mindset, and the ability to work in rotational shifts, including night shifts.

A brief overview of the role:

Job Title: Inbound Customer Service Agent

Location: Mangalore/Mysore

Shifts: Rotational (including night shifts)

Employment Type: Full-Time

Required Skills: Excellent English communication, customer service orientation, multitasking abilities, and basic computer proficiency.

Requirement Numbers: 400+.