Lead Generation Coordinator



Not disclosed

Work from Office

Full Time

Freshers can apply

Job Details

Job Description

Lead Administrator

Role Purpose The purpose of this role is to provide significant technical expertise in architecture planning and design of the concerned tower (platform, database, middleware, backup etc) as well as managing its day-to-day operations Do Provide adequate support in architecture planning, migration & installation for new projects in own tower (platform/dbase/ middleware/ backup) Lead the structural/ architectural design of a platform/ middleware/ database/ back up etc. according to various system requirements to ensure a highly scalable and extensible solution Conduct technology capacity planning by reviewing the current and future requirements Utilize and leverage the new features of all underlying technologies to ensure smooth functioning of the installed databases and applications/ platforms, as applicable Strategize & implement disaster recovery plans and create and implement backup and recovery plans Manage the day-to-day operations of the tower Manage day-to-day operations by troubleshooting any issues, conducting root cause analysis (RCA) and developing fixes to avoid similar issues. Plan for and manage upgradations, migration, maintenance, backup, installation and configuration functions for own tower Review the technical performance of own tower and deploy ways to improve efficiency, fine tune performance and reduce performance challenges Develop shift roster for the team to ensure no disruption in the tower Create and update SOPs, Data Responsibility Matrices, operations manuals, daily test plans, data architecture guidance etc. Provide weekly status reports to the client leadership team, internal stakeholders on database activities w.r.t. progress, updates, status, and next steps Leverage technology to develop Service Improvement Plan (SIP) through automation and other initiatives for higher efficiency and effectiveness Team Management Resourcing Forecast talent requirements as per the current and future business needs Hire adequate and right resources for the team Train direct reportees to make right recruitment and selection decisions Talent Management Ensure 100% compliance to Wipro?s standards of adequate onboarding and training for team members to enhance capability & effectiveness Build an internal talent pool of HiPos and ensure their career progression within the organization Promote diversity in leadership positions Performance Management Set goals for direct reportees, conduct timely performance reviews and appraisals, and give constructive feedback to direct reports. Ensure that organizational programs like Performance Nxt are well understood and that the team is taking the opportunities presented by such programs to their and their levels below Employee Satisfaction and Engagement Lead and drive engagement initiatives for the team Track team satisfaction scores and identify initiatives to build engagement within the team Proactively challenge the team with larger and enriching projects/ initiatives for the organization or team Exercise employee recognition and appreciation Stakeholder Interaction Stakeholder Type Stakeholder Identification Purpose of Interaction Internal Technology Solutions Group, BU Teams, Different Infrastructure teams Understanding requirements, planning and status updates, maintenance and back up, issue resolution etc. IRMC, QA Guidance on risk mitigation and quality standards External Clients Understanding requirements, planning and status updates, maintenance and back up, issue resolution etc. Vendors/ Manufacturers Development and deployment of platforms, applications, databases etc. Display Lists the competencies required to perform this role effectively: Functional Competencies/ Skill Technical Knowledge ? Knowledge of own tower (platform, application, database etc) - Expert Domain Knowledge ? Understanding of IT industry and its trends ? Competent to Expert Competency Levels Foundation Knowledgeable about the competency requirements. Demonstrates (in parts) frequently with minimal support and guidance. Competent Consistently demonstrates the full range of the competency without guidance. Extends the competency to difficult and unknown situations as well. Expert Applies the competency in all situations and is serves as a guide to others as well. Master Coaches others and builds organizational capability in the competency area. Serves as a key resource for that competency and is recognised within the entire organization. Behavioral Competencies Managing Complexity Client centricity Execution Excellence Passion for Results Team Management Stakeholder Management Deliver No. Performance Parameter Measure 1. Operations of the tower SLA adherence Knowledge management CSAT/ Customer Experience Identification of risk issues and mitigation plans Knowledge management 2. New projects Timely delivery Avoid unauthorised changes No formal escalations Solaris Admin

More about this Lead Generation Coordinator job

Wipro is aggressively hiring for the job profile of Lead Generation Coordinator at undefined in null locality. Kindly go through the FAQs below to get all answers related to the given job. 1. How much salary can I expect? Ans. You can expect a minimum salary of 0 INR. The salary offered will depend on your skills, experience and performance in the interview. 2. What is the eligibility criteria to apply for this job? Ans. The candidate should have completed undefined degree and people who have 0 to 31 years are eligible to apply for this job. You can apply for more jobs in undefined to get hired quickly. 3. Is there any specific skill required for this job? Ans. The candidate should have undefined skills and sound communication skills for this job. 4. Who can apply for this job? Ans. Both Male and Female candidates can apply for this job. 5. Is it a work from home job? Ans. No, it’s not a work from home job and can’t be done online. You can explore and apply for other work from home jobs in undefined at apna. 6. Are there any charges or deposits required while applying for the role or while joining? Ans. No work-related deposit needs to be made during your employment with the company. 7. How can I apply for this job? Ans. Go to the apna app and apply for this job. Click on the apply button and call HR directly to schedule your interview. 8. What is the last date to apply? Ans. The last date to apply for this job is . For more details, download apna app and find Full Time jobs in undefined. Through apna, you can find jobs in 74 cities across India. Join NOW!

Job Requirements


Freshers can apply

Job Role


IT & Information Security

Employment Type

Full Time

Role / Category

IT Support

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