Service Admin

Key Responsibilities

• Maintain and update company databases, records, and documentation.

• Prepare quotations, invoices, purchase orders, and other business correspondence.

• Coordinate with internal teams (sales, service, accounts, HR) for seamless operations.

• Handle customer queries and follow up via email/phone for backend support.

• Support HR and Admin functions such as attendance tracking, ESI/EPF-related documentation, and onboarding formalities.

• Monitor and track service requests, complaints, and job completion reports.

• Ensure compliance with company policies and statutory requirements.

• Provide regular reports and updates to management.

Requirements

• Bachelor’s degree 

• 1–3 years of experience in backend/operations/admin role (elevator or manufacturing industry preferred).

• Strong knowledge of MS Office (Excel, Word, PowerPoint) and email correspondence.

• Good communication and coordination skills.

• Ability to handle multiple tasks with accuracy and attention to detail.

• Basic understanding of compliance (ESI, EPF, labour laws) will be an added advantage.