Food Technology

Mysuru

Mysore/Mysuru

Bengaluru

Sunkadakatte

Key Responsibilities:

Manage a team of telecallers and support staff to drive and achieve targets as set by the business or clients.
Manage people related metrics such as shrinkage and attrition by driving employee engagement initiatives to motivate team members.
Staffing and Rostering.
Portfolio Management – Preparing DRR sheets, driving daily achievements, determining health of portfolio, portfolio analysis basis customer demographics.
Micro level daily tracking of accounts/ leads along with account level review on a daily basis
Take corrective measures with cross functional stakeholders against Internal process gaps if any impacting Portfolio / Process / Business Performance
Daily follow-ups on pending cases to maximize conversions.
Resolving service issues impacting Portfolio Performance
Update feedback trails on system wherever required and sending daily reports to the concerned reporting head.
To effectively manage all customer/ merchant related complaints and issues.

Job Description:

The Team Leader, Operations is responsible for the day-to-day supervision of a group of call center associates. This position ensures performance metrics are achieved by providing adequate coaching, motivation and accountability.
Concentrix is a technology-enabled global business services company specializing in customer engagement and improving business performance. We partner with ambitious, progressive executives around the world to future-proof their business and stay ahead of the competition and customer expectations.

Vijayanagar, Mysuru, Karnataka, India
Vijayanagar, Mysore/Mysuru

Work location

Sales & BD

Department

Real Estate Sales

Role / Category

Full Time

Employment type

Day Shift

Shift

Min. 3 years

Experience

12th Pass

Education

Customer service, Lead Generation, Cold Calling, Sales strategy, Process improvement, Resource planning, Sales management

Skills

Good (Intermediate / Advanced) English

English level

Female

Gender

Vsan Infrastructure Pvt.Ltd

Name

Sunkadakatte, Bengaluru, Karnataka 560091, India
Sunkadakatte, Bengaluru/Bangalore

Address

Customer service

Lead Generation

Cold Calling

Sales strategy

Process improvement

Resource planning

Sales management

Telecalling Team Leader

Vsan Infrastructure Pvt.Ltd is aggressively hiring for the job profile of Telecalling Team Leader at Mysuru in Vijaynagar II Stage locality. Kindly go through the FAQs below to get all answers related to the given job.

 1. How much salary can I expect as a Telecalling Team Leader in Vsan Infrastructure Pvt.Ltd in Mysuru?
 
 Ans. You can expect a minimum salary of 18,000 INR and can go up to 20,000 INR. The salary offered will depend on your skills, experience and performance in the interview.
 
 2. What is the eligibility criteria to apply for Telecalling Team Leader in Vsan Infrastructure Pvt.Ltd in Mysuru?
 
 Ans. The candidate should have studied 12th Pass and people who have 3 to 31 years are eligible to apply for this job. You can apply for more <a href=/jobs/jobs-in-mysuru>jobs in Mysuru</a> to get hired quickly.
 
 3. Is there any specific skill required for this job?
 
 Ans. The candidate should have Good (Intermediate / Advanced) English skills and sound communication skills for this job. 
 
 4. Who can apply for this job? 
 
 Ans. Only Female candidates can apply for this job.
 
 5. Is it a work from home job? 
 
 Ans. No, it’s not a work from home job and can’t be done online. You can explore and apply for other <a href="/jobs/work_from_home-jobs-in-mysuru"}>work from home jobs in Mysuru</a> at apna.
 
 6. Are there any charges or deposits required while applying for the role or while joining? 
 
 Ans. No work-related deposit needs to be made during your employment with the company.
 
 7. How can I apply for this job?
 
 Ans. Go to the <a href=https://l.apna.co/kCPv2YDgkTb>apna app</a> and apply for this job. Click on the apply button and call HR directly to schedule your interview.
 
 8. What is the last date to apply? 
 
 Ans. The last date to apply for this job is 16-Apr-2023.
 
		For more details, download apna app and find <a href="/jobs/full_time-jobs-in-mysuru">Full Time jobs in Mysuru</a>. Through apna, you can find jobs in 74 cities across India. Join NOW!

India

Key Responsibilities:

Manage a team of telecallers and support staff to drive and achieve targets as set by the business or clients.
Manage people related metrics such as shrinkage and attrition by driving employee engagement initiatives to motivate team members.
Staffing and Rostering.
Portfolio Management – Preparing DRR sheets, driving daily achievements, determining health of portfolio, portfolio analysis basis customer demographics.
Micro level daily tracking of accounts/ leads along with account level review on a daily basis
Take corrective measures with cross functional stakeholders against Internal process gaps if any impacting Portfolio / Process / Business Performance
Daily follow-ups on pending cases to maximize conversions.
Resolving service issues impacting Portfolio Performance
Update feedback trails on system wherever required and sending daily reports to the concerned reporting head.
To effectively manage all customer/ merchant related complaints and issues.

Job Description:

The Team Leader, Operations is responsible for the day-to-day supervision of a group of call center associates. This position ensures performance metrics are achieved by providing adequate coaching, motivation and accountability.
Concentrix is a technology-enabled global business services company specializing in customer engagement and improving business performance. We partner with ambitious, progressive executives around the world to future-proof their business and stay ahead of the competition and customer expectations.


More about this Telecalling Team Leader job


Vsan Infrastructure Pvt.Ltd is aggressively hiring for the job profile of Telecalling Team Leader at Mysuru in Vijaynagar II Stage locality. Kindly go through the FAQs below to get all answers related to the given job.

 1. How much salary can I expect as a Telecalling Team Leader in Vsan Infrastructure Pvt.Ltd in Mysuru?
 
 Ans. You can expect a minimum salary of 18,000 INR and can go up to 20,000 INR. The salary offered will depend on your skills, experience and performance in the interview.
 
 2. What is the eligibility criteria to apply for Telecalling Team Leader in Vsan Infrastructure Pvt.Ltd in Mysuru?
 
 Ans. The candidate should have studied 12th Pass and people who have 3 to 31 years are eligible to apply for this job. You can apply for more <a href=/jobs/jobs-in-mysuru>jobs in Mysuru</a> to get hired quickly.
 
 3. Is there any specific skill required for this job?
 
 Ans. The candidate should have Good (Intermediate / Advanced) English skills and sound communication skills for this job. 
 
 4. Who can apply for this job? 
 
 Ans. Only Female candidates can apply for this job.
 
 5. Is it a work from home job? 
 
 Ans. No, it’s not a work from home job and can’t be done online. You can explore and apply for other <a href="/jobs/work_from_home-jobs-in-mysuru"}>work from home jobs in Mysuru</a> at apna.
 
 6. Are there any charges or deposits required while applying for the role or while joining? 
 
 Ans. No work-related deposit needs to be made during your employment with the company.
 
 7. How can I apply for this job?
 
 Ans. Go to the <a href=https://l.apna.co/kCPv2YDgkTb>apna app</a> and apply for this job. Click on the apply button and call HR directly to schedule your interview.
 
 8. What is the last date to apply? 
 
 Ans. The last date to apply for this job is 16-Apr-2023.
 
For more details, download apna app and find <a href="/jobs/full_time-jobs-in-mysuru">Full Time jobs in Mysuru</a>. Through apna, you can find jobs in 74 cities across India. Join NOW!

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