• Identify and target potential customers in various industries that utilize non-woven fabrics.
• Develop and maintain strong relationships with existing clients, ensuring high levels of customer satisfaction and repeat business.
• Conduct market research to stay updated on industry trends, competitor activities, and customer needs.
• Present and demonstrate the features and benefits of our non-woven fabric products to prospective customers.
• Prepare and deliver sales presentations, proposals, and quotations to clients.
• Negotiate and close sales deals, ensuring profitable margins and achieving sales targets.
• Provide technical and product information to customers, addressing their queries and concerns effectively.
• Collaborate with the marketing team to develop and implement sales strategies and promotional activities.
• Maintain accurate records of sales activities, customer interactions, and pipeline status using CRM software.
• Attend industry trade shows, exhibitions, and networking events to promote our products and expand the customer base.
• Continuously seek opportunities for personal and professional development to enhance sales skills and product knowledge.
• Telecaller Duties:
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• Make outbound calls to potential and existing customers to introduce our non-woven fabric products and services.
• Generate leads and schedule appointments for the sales team.
• Follow up on leads generated through various marketing channels.
• Answer inbound calls from prospective and existing customers, providing product information and addressing inquiries.
• Update and manage customer databases with detailed and accurate information from each call.
• Assist in developing telecalling scripts and strategies to improve call outcomes.
• Handle customer complaints and provide appropriate solutions, ensuring customer satisfaction.
• Achieve daily, weekly, and monthly call and sales targets.
• Conduct customer feedback surveys to gather insights for product and service improvements.

Requirements:

• Bachelor’s degree in Business, Marketing, Textile Engineering, or a related field.
• Proven experience in sales and telecalling, preferably in the non-woven fabric industry or related sectors.
• Strong understanding of non-woven fabric applications and markets.
• Excellent communication, negotiation, and interpersonal skills.
• Ability to build and maintain long-term relationships with customers.
• Results-driven with a track record of meeting or exceeding sales and call targets.
• Proficient in using CRM software and Microsoft Office Suite.
• Self-motivated, proactive, and able to work independently as well as part of a team.
• Willingness to travel as required to meet clients and attend industry events.

Benefits:

• Competitive salary and commission structure.
• Comprehensive health and dental insurance.
• Retirement savings plan.
• Professional development and training opportunities.
• Friendly and supportive work environment.
• Opportunities for career advancement.