Collection/Recovery Manager

Muthoot Fincorp Limited

Nagercoil

Not disclosed

Work from Office

Full Time

Min. 2 Years

Job Details

Job Description

AREA RECOVERY MANAGER

Job Description

 

A

  Job Specification

1

Company Name

:

Muthoot Fincorp Limited

2

Position / Designation

:

Area Recovery  Manager – Secured & Unsecured Lending Business

3

Grade

:

 

4

Employment Type

:

Collection - Secured & Unsecured Lending Business

5

Reporting to – 

Designation & Grade

:

Area Manager 

6

No. of Reportees,

Designation & Grade

:

 

 

7

 

Main Tasks & Areas of Responsibility

:

  • Delinquency reduction.
  • Earlier resolution with normalization.
  • Monitor accounts on daily basis 
  • Connecting with delinquent borrowers via various methods ( including but not limited to phone calls & field collections) 
  • Responsible for team building and training collection staffs 
  • To Work closely with Muthoot Fincorp branches for the smoother part of collection.

 

8

Skills and Exposure

:

  • A result-oriented individual with Positive Mental Attitude with Integrity, willing to put hard work.
  • Proven ability to Handle difficult customer.
  • Should have the knowledge of other products movement in the market.
  • At least 3 years’ experience in collection with 2 years of On roll team members.
  •  Excellent interpersonal and verbal communication skills
  • Ability to Work & Deliver business targets under pressure. 
  • Be Accountable for Portfolio Quality of the Location.

9

Special Requirements (If any)

:

  • Should have willingness to travel as per company requirement.

10

Job Location / State

:

As per the company requirement. 

11

Compensation Band

:

As per policy

12

Entitlements

:

As per policy

13

Stake Holders

:

As per the company requirement. 

B

 

15

Educational Qualification / Technical Certification

:

Any UG 

16

Skill Sets

:

Collection Experience inn unsecured loan like PL/BL , with team handling skill sets.

17

Communication Skills

:

Good oral, written skill in Tamil/English and any other languages preferably

18

Experience

:

3+ years of Collection experience both soft and hard bucket

19

System Knowledge 

 

MS-Office (Excel/Word and PowerPoint)

20

Behavioral Competencies

:

Uncompromising ethical standards and discipline expected

21

Other Requirements (If any)

:

Should have the license with vehicle (2-wheeler).

  

Job role

Work location

NAGERCOIL

Department

Banking / Insurance / Financial Services

Role / Category

Lending Operations

Employment type

Full Time

Shift

Day Shift

Job requirements

Experience

Min. 2 years

About company

Name

Muthoot Fincorp Limited

Job posted by Muthoot Fincorp Limited

This job has expired

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