Relationship Manager
Muthoot Fincorp Limited
Relationship Manager
Muthoot Fincorp Limited
Nagercoil
Not disclosed
Job Details
Job Description
RELATIONSHIP MANAGER
Job Purpose
The purpose of the role is to deliver and execute customer acquisition through business development and support branch channel in managing the customer journey through sales championship, process championship and product championship.
Key Job Responsibilities
Deliver on Customer Acquisition through business development
- To find new micro markets and empanel good quality referral partners to scale up Micro LAP business & Gold backed secured business loan (Suvarna)
- Work in the Area assigned by the Branch Business Manager and generate leads
- Cold Calling to the potential customer base to generate business
- Daily Sales Calls as per the Plan submitted to BBM
- To find, nurture and develop excellent relationship with the Referral Partners / Connectors
Managing the customer journey through sales championship, process championship and product championship To Activate Referral Partners for new business
- To give doorstep service to customers – at their residence or office.
- To learn the Organization’s policies, and source files as per the policy.
- To Act as the Eyes & Ears of the Organization while working in the Market for new opportunities, information and sharing them to Branch Business Manager
- To Support the Customers in terms of end -to- end loan processing.
- To act as the Bridge between Customers and the Branch
- To be responsible for the Soft Bucket collections, Early mortality and 12 MOB Fresh Sourcing.
- To Cross Sell Insurance effectively to the loan customers to safeguard their Property, Health & Life.
- To Be the Face of SULB Muthoot Fincorp for the Area Assigned for Working.
- Retain existing live loan customers.
Knowledge, Skills & Attributes
- Result Orientation
- Customer Service & Retention Focus
- Strong presentation skills
- Relationship Building & Stake holder Management
- Process Knowledge/ Orientation
- Cross Selling / Upselling Skills
- Business Development
- Communication Skills – Proficiency in local language and English
Culture at Muthoot Pappachan Group
We do everything to gain and maintain the “Trust” of all the stakeholders and don’t do anything to lose their “Trust”. Trust is the overarching “Core Value”, one which, our other values have been built.
Our Core Values
Integrity
- Asking oneself before saying, doing or deciding on anything, whether it’s passing the test of integrity. No unethical shortcuts, to save time, money and energy. Strict adherence to regulatory and other statutory bodies guidelines. Transparency in all business deals. Offer solutions to customers on the basis of their needs only. Encourage people to highlight any practices that go against this core value
Collaboration
- Genuinely believe & treat the organization as your family. Encourage people to build healthy professional relationship with members of other departments and functions. Welcome feedback from other departments. Encourage people from other departments to join for brainstorming sessions. Look at the big picture (organization goals) rather than limiting the vision to the individual / department goal. Help others to achieve their goals / tasks
Job role
Work location
NAGERCOIL
Department
Banking / Insurance / Financial Services
Role / Category
Life Insurance
Employment type
Full Time
Shift
Day Shift
Job requirements
Experience
Min. 2 years
About company
Name
Muthoot Fincorp Limited
Job posted by Muthoot Fincorp Limited
This job has expired