Application Support Engineer

Application Support Engineer

Project Role : Application Support Engineer
Project Role Description : Act as software detectives, provide a dynamic service identifying and solving issues within multiple components of critical business systems.
Must have skills : IBM Maximo
Good to have skills : NA
Minimum 3 year(s) of experience is required
Educational Qualification : 15 years full time education

Summary: As an Application Support Engineer, you will act as software detectives, providing a dynamic service that identifies and solves issues within multiple components of critical business systems. Your typical day will involve collaborating with various teams to troubleshoot software problems, ensuring that systems run smoothly and efficiently, and implementing solutions that enhance operational performance. You will engage with stakeholders to understand their needs and provide timely support, contributing to the overall success of the organization. Roles & Responsibilities: - Expected to perform independently and become an SME. - Required active participation/contribution in team discussions. - Contribute in providing solutions to work related problems. - Assist in the development and implementation of best practices for application support. - Document and maintain records of issues and resolutions to enhance knowledge sharing within the team. Professional & Technical Skills: - Must To Have Skills: Proficiency in IBM Maximo. - Strong analytical and problem-solving skills. - Experience with troubleshooting and resolving software issues. - Familiarity with system integration and data management. - Ability to work collaboratively in a team environment. Additional Information: - The candidate should have minimum 3 years of experience in IBM Maximo. - This position is based at our Pune office. - A 15 years full time education is required.