Customer Service Representative

Job description:

Position: Customer Service Executive

We are having Recruitment Drive in Nagpur but looking for candidates who are ready to relocate to Ahmedabad.

Job Location: Ahmedabad, Gujarat (On-site)

Work Setup: WORK FROM OFFICE in Ahmedabad

Candidate Requirements & other Details:

• Excellent English communication is mandatory
• Salary Range (CTC Monthly): ₹26,000 to ₹38,000
• Must be ready to relocate to Ahmedabad
• Must be willing to work in rotational shifts
• Travel reimbursement will be provided (process with the first salary)
• Initial 5 days of accommodation will be arranged by company (free of cost)

Role Overview

As a Chat Service Representative, you will support customers through written communication channels such as chat, email, text, and social media. You will be responsible for resolving queries, providing product information, and delivering exceptional customer experiences through professional and friendly interactions.

Key Responsibilities

• Respond to customer queries through chat, email, and other non-verbal platforms
• Understand and resolve customer issues with accuracy and empathy
• Deliver high-quality support that ensures customer satisfaction

Perks and Benefits

• Provident Fund
• One way cab facility (for Night Shifts only)
• Shift allowance
• Insurance

Language Requirement

English (Proficient)