Pharmacy Operations Assistant

Key Responsibilities:

• Prepare, pack, and label medicines accurately for orders
• Coordinate with courier teams to ensure timely dispatch of orders
• Maintain digital prescription records and ensure accurate documentation
• Manage inventory, replenish stock, and track expiry dates
• Handle customer queries via call, email, or chat with professionalism
• Support billing, order updates, and daily operational activities
• Ensure compliance with pharmacy regulations and quality standards
• Maintain a clean and well-organized office area

Requirements:

• Minimum D.Pharm or B.Pharm experience in pharmacy operations preferred
• Basic knowledge of medicines, dosages, and online pharmacy workflows
• Strong communication skills and customer-handling ability
• Tech-savvy with the ability to work on online systems and software
• High accuracy, reliability, and excellent time-management skills