Key Responsibilities: 

• Manage Receivables for the allotted set of customer
• Process Compliance Adhere to the laid down processes for repayment and relationship management with customer.
• Repayment Efficiency reduces the OD in the branch.
• Ensure payments are collected in time   
• Continues Follow-up on Collection with the customer
• Customer Interaction(Locate and Notify customers of delinquent accounts
• Customer Traceability (Trace delinquent customers to new address)
• Branch Co-ordination (Locate and monitor overdue accounts)
• Receive payments and post amounts paid to customer account.
• Coordinate with insurance companies to check on the status of insurance claims.