Customer Service Officer
Equitas Small Finance Ltd
Customer Service Officer
Equitas Small Finance Ltd
Namakkal
Not disclosed
Work from Office
Full Time
Freshers only
Job Details
Job Description
Customer Service Officer - Micro Mortgages
| HR Dream Goals Position : Customer Support Officer- Retail | ||||
| S.NO. | DESIRED RESULT | WEIGHTAGE | KEY PERFORMANCE INDICATOR | Annexure |
| 1 | Cash Management - Accounting of Cash and Banking the Cash | 30% | Risk and Ops Report | Annexure 1 |
| 2 | File despatch as per timelines (PRDD) | 15% | Ops Report | Annexure 2 |
| 3 | NACH Rejected Cash collections to be less than 10% of billing | 10% | Risk Report | Annexure 3 |
| 4 | Disbursement Management (XMS upload and query resolution) | 5% | Risk Report | Annexure 4 |
| 5 | FTR to be achieved as per matrix | 5% | Ops Report | Annexure 5 |
Job role
Work location
Inclusive Banking - SBL>South>Tamil Nadu>Erode>Salem>Namakkal>Namakkal>1263>Namakkal South
Department
Banking / Insurance / Financial Services
Role / Category
Banking Operations
Employment type
Full Time
Shift
Day Shift
Job requirements
Experience
Freshers only
About company
Name
Equitas Small Finance Ltd
Job posted by Equitas Small Finance Ltd
This job has expired