Assistant Manager - Operations
WNS Global Services Pvt Ltd
Apply on company website
Assistant Manager - Operations
WNS Global Services Pvt Ltd
Nashik
Not disclosed
Job Details
Job Description
Assistant Manager - Operations
Company Description
WNS (Holdings) Limited (NYSE: WNS), is a leading Business Process Management (BPM) company. We combine our deep industry knowledge with technology and analytics expertise to co-create innovative, digital-led transformational solutions with clients across 10 industries. We enable businesses in Travel, Insurance, Banking and Financial Services, Manufacturing, Retail and Consumer Packaged Goods, Shipping and Logistics, Healthcare, and Utilities to re-imagine their digital future and transform their outcomes with operational excellence.We deliver an entire spectrum of BPM services in finance and accounting, procurement, customer interaction services and human resources leveraging collaborative models that are tailored to address the unique business challenges of each client. We co-create and execute the future vision of 400+ clients with the help of our 44,000+ employees.
Job Description
Assistant Manager Ops.Key Accountabilities:• He / She should be able to conduct process training.• Should ensure client deliverables are achieved, proactively managing & enhancing performance of the team based on the SLA.• Attendance rostering, leave management.• Timely escalation of people issues, identification of soft skills, training needs and responsible for process training of each team member.• Guide, coach and mentor for the staff, building relationship within the team, people development while maintaining the discipline within the team.• Implementing corrective action as and when required ensuring client requirements are honored & met.Capabilities:• Attention to details• Presentation & communication skills.• Sense of responsibility• Methodical thinking.Knowledge/Qualifications• Graduate• Logistics Process Knowledge – Preferable
Qualifications
Graduate
Experience Level
Mid LevelJob role
Work location
Nashik, MH, India
Department
Operations
Role / Category
Operations Planning & Control
Employment type
Full Time
Shift
Day Shift
Job requirements
Experience
Min. 1 year
About company
Name
WNS Global Services Pvt Ltd
Job posted by WNS Global Services Pvt Ltd
Apply on company website