Assistant Manager - Quality Assurance - DDU-GKY

Assistant Manager - Quality Assurance

Role Overview:

The Quality Assurance Manager is a responsible for establishing, monitoring, and enforcing project quality standards and compliance across all Training Centres (TCs) under the DDU-GKY project. This role ensures that all operational processes—from mobilisation and training delivery to documentation and post-placement tracking—adhere strictly to the DDU-GKY Standard Operating Procedures (SOP) and achieve a high standard of quality mandated by MoRD/SRLM.

Core Responsibilities:

1. Compliance and Audit Management.

SOP Enforcement: Establish and enforce a Quality Management System (QMS) ensuring strict adherence to all DDU-GKY SOPs.

Internal Audits: Conduct regular internal audits and site visits to all Training Centres (TCs) to proactively identify compliance gaps.

External Inspection Support: Lead coordination for all external inspections (CTSA, SRLM, MoRD) and third-party auditors.

2. Training Quality and Standardisation

Training Evaluation: Assess training methodologies, curriculum delivery, and resource utilization for quality outcomes.

Trainer Monitoring: Evaluate trainer competency through observations and performance reviews.

Infrastructure Check: Verify that TCs and hostel facilities meet DDU-GKY quality and safety standards.

3. Documentation and MIS Quality

Dossier Integrity: Oversee Centre Managers to ensure all candidate dossiers and physical records are complete, accurate, and compliant.

Data Verification: Cross-verify data on DDU-GKY portals (Kaushal Panjee, MIS) against physical records to ensure data fidelity.

Certification Quality: Ensure flawless execution of candidate assessment, biometric attendance, and certification processes per regulations. dossiers and physical records are complete, accurate, and compliant.

Education

Graduate/Post Graduate in any discipline (Social Sciences, Management, or Rural Development preferred).

Experience:

Minimum 5 years in quality management or compliance, with 3+ years specifically auditing/managing DDU-GKY or similar government livelihood programs.

DDU-GKY Expertise:

Expert-level knowledge of DDU-GKY SOP (all versions), DDU-GKY guidelines, and the MoRD Quality framework.

Auditing Skills:

Proven ability to design and execute audit checklists, generate detailed reports, and monitor CAPA implementation.

Language:

Fluency in English, Hindi, and knowledge of regional language will be an added advantage

Communication:

Excellent reporting, documentation, and interpersonal skills for coordinating with project heads, centre staff, and government officials.

Travel:

Must be willing to travel to various project locations.

Compensation & Benefits:

The salary range will be Rs.20,000-Rs.25,000 per month, though it may be higher for candidates with outstanding potential