Service Delivery Officer - Branch Banking

Kotak Mahindra Bank

Nashik

Not disclosed

Work from Office

Full Time

Min. 2 years

Job Details

Job Description

Service Delivery Officer-RL-Emerging Market (RL-EM)-Branch Operations

Service Delivery Officer – Branch Banking – Branch Banking

JOB ROLE :

·       Handling personalized service requests of customers.

·       Generation of timely business MIS.

·       Ensuring strict adherence to compliance, audit and regulatory requirements for customer segment.

·       Coordination with CPC/RPC/Investment desks for account opening of customers.

·       Managing complaints of customers and ensuring their resolution within TAT. 

 

JOB REQUIREMENT:

·       Developing and maintaining banking relationships with a select group of high net worth customers

·       Excellent communication skills with customer service orientation

·       Courteous and polite.

·       Good knowledge of Microsoft excels.

Understanding of banking norms and processes.

Job role

Work location

Nashik, Maharashtra, India

Department

Banking / Insurance / Financial Services

Role / Category

Banking Operations

Employment type

Full Time

Shift

Day Shift

Job requirements

Experience

Min. 2 years

About company

Name

Kotak Mahindra Bank

Job posted by Kotak Mahindra Bank

This job has expired