Telecalling Executive

Designation:- Telecalling Executive

Experience:- Min. 6 months

Salary:- 12, 000-22,000

A Telecalling Executive is responsible for making outbound calls to potential or existing customers to promote products/services, generate leads, and maintain good customer relationships.

Key Responsibilities:

• Make outbound calls to prospective customers to explain products or services.
• Follow up with leads and convert them into potential customers.
• Handle inbound calls and respond to customer queries.
• Maintain and update customer databases and call records.
• Achieve daily/weekly/monthly calling and sales targets.
• Provide accurate information about products, pricing, and company policies.
• Coordinate with the sales team for lead conversion.
• Build and maintain positive relationships with customers.
• Handle customer complaints or concerns professionally.

Required Skills:

• Good communication and convincing skills.
• Basic computer knowledge (MS Office, CRM tools).
• Ability to handle rejection and work under pressure.
• Strong listening and problem-solving skills.
• Time management and target-oriented approach.