Role of an insurance telecaller

1. Making outbound calls to potential customers to introduce various insurance products and services.

2. Explaining insurance policies, coverage, and benefits to customers in a clear and concise manner.

3. Generating leads and scheduling appointments for insurance agents to follow up.

4. Responding to customer inquiries and resolving issues related to insurance policies over the phone.

5. Achieving sales targets and quotas set by the company.

6. Maintaining accurate records of all calls, sales, and customer interactions in the database.

7. Following up with customers to ensure satisfaction and promote customer retention.

8. Staying updated on industry trends, products, and regulations related to insurance.

9. Collaborating with the sales team and other departments to improve overall customer experience.

10. Adhering to all company policies, procedures, and compliance standards.

Excellent communication skills,

persuasive abilities,

customer service orientation,

proficiency in using telecommunication