Associate

Job Description – Associate, Jio 5G Experience Centre

Team Overview

As part of the Jio 5G Experience Centre team, Associates play a crucial role in supporting the delivery of world-class demonstrations and ensuring a seamless visitor experience.

The role contributes to showcasing Jio’s technological leadership by assisting with visitor hosting, maintaining the Experience Centre environment, and supporting day-to-day operational and technical activities.

Education : Graduate

Key Responsibilities

1. Visitor Engagement Support

• Assist in welcoming and guiding VIPs, VVIPs, internal teams, and other stakeholders during visits.
• Coordinate basic walkthroughs and support senior team members during high-profile presentations and demonstrations.

2. Product Demonstration Assistance

• Support product demonstrations by preparing devices, applications, and content in advance.
• Stay informed about key product features, updates, and use cases to confidently address basic visitor queries.

3. Experience Centre Upkeep

• Ensure all demo zones, displays, and equipment are clean, functional, and visitor ready.
• Regularly verify that content screens, devices, and accessories are updated and aligned with Jio’s branding guidelines.

4. Technical & Operational Support

• Assist with basic troubleshooting of devices, applications, and network elements used for demonstrations.
• Coordinate with technical teams for issue reporting, follow-ups, and minor setup activities.

5. Administrative & Coordination Tasks

• Support the team in scheduling visits and managing calendars.
• Assist with vendor/user coordination, material tracking, and other operational requirements as assigned by the Vertical Leaders of Jio Business P&C.

Skills & Competencies

• Strong communication and presentation skills.
• Customer-centric approach with a professional and courteous demeanor.
• Basic understanding of telecom/5G technology (training will be provided).
• Ability to multitask and perform effectively in a fast-paced environment.
• Strong teamwork and coordination abilities.