BPO Telecaller

Job Title: Bpo telecaller

Job Overview:

We are seeking a friendly and customer-focused Customer Care Executive to handle customer inquiries, resolve complaints, and ensure a positive customer experience. The ideal candidate should have strong communication skills and a problem-solving attitude.

Key Responsibilities:

Handle inbound and outbound customer calls

Respond to customer queries via phone, email, or chat

Resolve customer complaints in a timely and professional manner

Provide accurate information about products and services

Maintain customer records and update details in the system

Follow up with customers to ensure issue resolution