Chat Support Representative

Easy Recruit

Airoli, Navi Mumbai

₹22,000 - ₹28,750 monthly*

Fixed

22000 - ₹26000

Average Incentives*

2,750

Earning Potential

28,750

You can earn more incentive if you perform well

Work from Office

Full Time

Any experience

Good (Intermediate / Advanced) English

Job Details

Interview Details

Job highlights

Urgently hiring

17 applicants

Benefits include: Overtime Pay, PF, Travel Allowance (TA), 5 working days, One-way cab

Job Description

Job Title: Amazon Chat Support Executive (US Process)

We are hiring Chat Support Executives for the Amazon E-commerce Chat Process. The role involves assisting customers through chat support, resolving queries, and ensuring a smooth customer experience.

Key Responsibilities:

• Handle customer queries through chat support

• Assist customers with orders, deliveries, returns, and account-related issues

• Provide quick and accurate resolutions to customer concerns

• Maintain service quality and productivity targets

• Ensure excellent customer satisfaction

Eligibility Criteria:

• Minimum HSC / Graduate

Freshers and experienced candidates can apply

• Good written English communication skills

• Basic computer knowledge and typing skills

• Comfortable working in US shifts

Salary:

• Fresher: ₹18,000 per month

• Experience: Up to ₹22,000 per month

Travel Allowance:

• One Way: ₹1,750

• Two Way: ₹3,500

Shift Timing:

US Shift – 5:30 PM to 11:30 AM (9 hours shift)

Location:

Airoli, Navi Mumbai


Job role

Work location

Airoli, Navi Mumbai, Maharashtra, India

Department

Customer Support

Role / Category

Customer Support - Non Voice / Chat

Employment type

Full Time

Shift

Day Shift

Job requirements

Experience

Any experience

Education

12th Pass

Skills

Telecalling - Customer Service, Sales, bpo, Chat support, International calling, Blended process, Domestic BPO, Telecalling marketing, Customer care, Customer service management, Communication, Customer queries, International BPO, Non-Voice Process, Voice Process, Non-Voice/Chat Process

English level

Good (Intermediate / Advanced) English

Gender

Any gender

About company

Name

Easy Recruit

Address

Airoli, Navi Mumbai, Maharashtra, India

Job posted by Easy Recruit

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