Chat Support Representative
Easy Recruit
Chat Support Representative
Easy Recruit
Airoli, Navi Mumbai
₹22,000 - ₹28,750 monthly*
Fixed
₹22000 - ₹26000
Average Incentives*
₹2,750
Earning Potential
₹28,750
You can earn more incentive if you perform well
Job Details
Interview Details
Job highlights
Urgently hiring
17 applicants
Benefits include: Overtime Pay, PF, Travel Allowance (TA), 5 working days, One-way cab
Job Description
Job Title: Amazon Chat Support Executive (US Process)
We are hiring Chat Support Executives for the Amazon E-commerce Chat Process. The role involves assisting customers through chat support, resolving queries, and ensuring a smooth customer experience.
Key Responsibilities:
• Handle customer queries through chat support
• Assist customers with orders, deliveries, returns, and account-related issues
• Provide quick and accurate resolutions to customer concerns
• Maintain service quality and productivity targets
• Ensure excellent customer satisfaction
Eligibility Criteria:
• Minimum HSC / Graduate
• Freshers and experienced candidates can apply
• Good written English communication skills
• Basic computer knowledge and typing skills
• Comfortable working in US shifts
Salary:
• Fresher: ₹18,000 per month
• Experience: Up to ₹22,000 per month
Travel Allowance:
• One Way: ₹1,750
• Two Way: ₹3,500
Shift Timing:
US Shift – 5:30 PM to 11:30 AM (9 hours shift)
Location:
Airoli, Navi Mumbai
Job role
Work location
Airoli, Navi Mumbai, Maharashtra, India
Department
Customer Support
Role / Category
Customer Support - Non Voice / Chat
Employment type
Full Time
Shift
Day Shift
Job requirements
Experience
Any experience
Education
12th Pass
Skills
Telecalling - Customer Service, Sales, bpo, Chat support, International calling, Blended process, Domestic BPO, Telecalling marketing, Customer care, Customer service management, Communication, Customer queries, International BPO, Non-Voice Process, Voice Process, Non-Voice/Chat Process
English level
Good (Intermediate / Advanced) English
Gender
Any gender
About company
Name
Easy Recruit
Address
Airoli, Navi Mumbai, Maharashtra, India
Job posted by Easy Recruit
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