Crew Member

Customer Orientation

• Interact professionally with guests to provide excellent customer service.
• Handle special customer requests with care and ensure clear communication to the relevant team members.

Food Safety

• Strictly adhere to the company’s food safety guidelines and service standards.
• Ensure all food handling, preparation, and storage meet 100% compliance with safety protocols.

Hygiene & Cleanliness

• Maintain personal hygiene and follow the restaurant’s cleanliness standards at all times.
• Participate in regular cleaning routines to ensure a clean and safe environment for both staff and customers.

Grooming

• Wear the provided uniform neatly and maintain it in clean, presentable condition throughout all shifts.
• Follow the grooming standards as outlined by the company policy.

Training

• Undergo hands-on training during operational hours with guidance from a buddy manager.
• Learn all operational tasks and responsibilities through real-time practice and supervision.