Customer Care Executive

Golden Career Opportunity | Customer Support Executive – Inbound Voice

Tech Mahindra BPS (Aditya Birla Group Process)

 Airoli, Navi Mumbai

Tech Mahindra BPS is conducting MASS HIRING for Customer Support Executives – Inbound Voice Process at its Airoli location.

This is a golden opportunity for freshers and experienced candidates to start or grow their career with a reputed MNC.

 Job Role & Responsibilities

Handle inbound customer calls professionally

Resolve customer queries, issues, and complaints

Provide accurate information and ensure customer satisfaction

Maintain service quality and follow company guidelines

Proper call documentation and system updates

(This is a non-sales, inbound voice process)

 Eligibility Criteria

Qualification: Graduation mandatory (Any stream)

Experience:

Freshers are welcome

Minimum 1 year experience in customer service (voice process) preferred

Good communication skills in English/Hindi

Basic computer knowledge

Willingness to work in rotational shifts

 Shift & Working Details

Shift Timing: 8:00 AM – 8:00 PM (Any 10-hour shift)

Working Days: 5 days working

Week Offs: 2 rotational week offs

Training: 1 week off during training

 Salary & Benefits

CTC Range: ₹17,700 – ₹24,100 per month

Linguistic Allowance:

Freshers: ₹23,800

Experienced: ₹26,800

Stable job, MNC work environment & career growth

(Salary depends on interview performance and experience)

 Important Note

All educational and experience documents are mandatory

Background verification will be conducted

Aadhaar & PAN required

 Job Location

Tech Mahindra BPS

Empire Tower, A Wing, 9th Floor

Reliable Tech Park, Airoli, Navi Mumbai

 How to Apply

Interested candidates can call or email directly for quick interview scheduling.

HR Contact Person: Anurag

 Mobile: 9892986507

 Email: as001161662@gmail.com