Customer Care Executive

Conviction Hr Private Limited

Airoli, Navi Mumbai

₹20,000 - ₹32,000 monthly*

Fixed

₹20000 - ₹30000

Average Incentives*

₹2,000

Earning Potential

₹32,000

You can earn more incentive if you perform well

Work from Office

Full Time

Night Shift

Any experience

Good (Intermediate / Advanced) English

Job Details

Interview Details

Job highlights

Urgently hiring

20 applicants

Benefits include: Overtime Pay, Joining Bonus, PF, Travel Allowance (TA), Flexible Working Hours, Health Insurance, 5 working days, One-way cab

Job Description

Hiring for US Telecom Process (Voice & Chat)

Date of Joining: 13/04/2026

Work Schedule: 5 Days Working | 2 Rotational Offs

Open Roles:

Voice Process / Chat Process

Salary Details:

🔹 Voice Process:

₹24,000 to ₹29,200 in-hand

Additional Incentives: ₹0 – ₹3,000 (Pac-Man)

🔹 Chat Process:

Freshers: ₹20,313 + Variable ₹0 – ₹2,231 (Pac-Man)

Experienced (Min 1 Year): ₹22,908 + Variable ₹0 – ₹2,491 (Pac-Man)

Hiring Process (ROI):

HR Round

Maki (B2 Level)

VNA (B2 Low – Voice)

Chat Assessment (B1 High Quality – Voice & Chat: 65 Score)

Operations Round

Joining Bonus: ₹15,000

₹7,000 after completion of 30 days

₹8,000 after completion of 90 days

Job role

Work location

Airoli, Navi Mumbai, Maharashtra, India

Department

Customer Support

Role / Category

Customer Support - BPO / Voice / Blended

Employment type

Full Time

Shift

Night Shift

Job requirements

Experience

Any experience

Education

12th Pass

Skills

International BPO, Non-Voice Process, Voice Process, Non-Voice/Chat Process

English level

Good (Intermediate / Advanced) English

Gender

Any gender

About company

Name

Conviction Hr Private Limited

Address

Airoli, Navi Mumbai, Maharashtra, India

Job posted by Conviction Hr Private Limited

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