Customer Relationship Manager
Icici Lombard
Customer Relationship Manager
Icici Lombard
Navi Mumbai
₹16,000 - ₹30,000 monthly
Fixed
₹16000 - ₹30000
Earning Potential
₹30,000
Work from Office
Full Time
Any experience
Good (Intermediate / Advanced) English
Job Details
Walk-in Details
Job highlights
Walk-in interview
Date: 30 Jan 2026 - 04 Feb 2026 | Time: 10.00 am - 04.30 pm...See details
Urgently hiring
1 applicants
Benefits include: PF, Flexible Working Hours, Health Insurance, ESI (ESIC), 5 working days
Job Description
Customer Relationship Manager (CRM) - Voice Process
ICICI Lombard is seeking a dynamic Customer Relationship Manager to join our team! As a CRM, you'll be the voice of our organization, handling customer queries, providing timely resolutions, and ensuring exceptional customer experiences.
Responsibilities:
- Respond to customer inquiries via voice calls
- Provide accurate information and resolve issues promptly
- Deliver excellent customer service and build strong relationships
- Meet customer satisfaction targets and performance metrics
What We Offer:
- Competitive salary: ₹16,000 - ₹30,000 in-hand (CTC ₹2.50 LPA - ₹4.1 LPA)
- Rotational shifts (9.5 hrs), 5 days a week
- Opportunity to grow with a leading insurance provider
Ideal Candidate:
- Excellent communication and problem-solving skills
- Customer-centric approach and adaptability
- Freshers and experienced professionals welcome
Shift Timings:
- Male: 7:00 AM – 12:30 AM (24×7 shifts)
- Female: 7:00 AM – 8:30 PM
Company Address - Vashi Navi Mumbai 13th floor, vishwaroop IT park, behind raghuleela mall, opp vashi station.
Contact Hr Geetanjali- 9324164944/ 9594955476
Ready to join our customer-centric team? Apply now
Job role
Work location
Navi Mumbai, Maharashtra, India
Department
Customer Support
Role / Category
Customer Support - BPO / Voice / Blended
Employment type
Full Time
Shift
Day Shift
Job requirements
Experience
Any experience
Education
Graduate
Skills
Inbound calling, Blended process, Voice Process
English level
Good (Intermediate / Advanced) English
Age limit
20 - 32 years
Gender
Any gender
Walk-in interview details
Apply for the job and call HR to confirm your interview
Date
30 Jan 2026 - 04 Feb 2026
Time
10.00 am - 04.30 pm
Other instructions
Carry your updated resume adhar card pan card Dress code- Formal
About company
Name
Icici Lombard
Address
Navi Mumbai, Maharashtra, India
Job posted by Icici Lombard
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