Customer Relationship Manager

Icici Lombard

Navi Mumbai

₹16,000 - ₹30,000 monthly

Fixed

16000 - ₹30000

Earning Potential

30,000

Work from Office

Full Time

Any experience

Good (Intermediate / Advanced) English

Job Details

Walk-in Details

Job highlights

Walk-in interview

Date: 27 Jan 2026 - 10 Feb 2026 | Time: 10.00 am - 04.30 pm...See details

Urgently hiring

7 applicants

Job Description


Customer Relationship Manager (CRM) - Voice Process


ICICI Lombard is seeking a dynamic Customer Relationship Manager to join our team! As a CRM, you'll be the voice of our organization, handling customer queries, providing timely resolutions, and ensuring exceptional customer experiences.


Responsibilities:


- Respond to customer inquiries via voice calls

- Provide accurate information and resolve issues promptly

- Deliver excellent customer service and build strong relationships

- Meet customer satisfaction targets and performance metrics


What We Offer:


- Competitive salary: ₹16,000 - ₹30,000 in-hand (CTC ₹2.50 LPA - ₹4.1 LPA)

- Rotational shifts (9.5 hrs), 5 days a week

- Opportunity to grow with a leading insurance provider


Ideal Candidate:


- Excellent communication and problem-solving skills

- Customer-centric approach and adaptability

- Freshers and experienced professionals welcome


Shift Timings:


- Male: 7:00 AM – 12:30 AM (24×7 shifts)

- Female: 7:00 AM – 8:30 PM


Company Address - Vashi Navi Mumbai 13th floor, vishwaroop IT park, behind raghuleela mall, opp vashi station.


Contact Hr Geetanjali- 9324164944


Ready to join our customer-centric team? Apply now! 😊

Job role

Work location

Navi Mumbai, Maharashtra, India

Department

Banking / Insurance / Financial Services

Role / Category

General Insurance

Employment type

Full Time

Shift

Day Shift

Job requirements

Experience

Any experience

Education

Graduate

English level

Good (Intermediate / Advanced) English

Age limit

19 - 32 years

Gender

Any gender

Walk-in interview details

Apply for the job and call HR to confirm your interview

Date

27 Jan 2026 - 10 Feb 2026

Time

10.00 am - 04.30 pm

Other instructions

Carry your resume hard copy adhar card pan card soft copy Dress code formal

About company

Name

Icici Lombard

Address

Navi Mumbai, Maharashtra, India

Job posted by Icici Lombard

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