Customer Retention Executive - Voice / Blended
Icici Lombard
Customer Retention Executive - Voice / Blended
Icici Lombard
Navi Mumbai
₹12,500 - ₹18,000 monthly
Fixed
₹12500 - ₹18000
Earning Potential
₹18,000
Work from Office
Full Time
Any experience
Good (Intermediate / Advanced) English
Job Details
Walk-in Details
Job highlights
Walk-in interview
Date: 27 Jan 2026 - 10 Feb 2026 | Time: 10.00 am - 04.30 pm...See details
Urgently hiring
Fast HR reply
Benefits include: Joining Bonus, PF, Flexible Working Hours, Health Insurance, ESI (ESIC), 5 working days
Job Description
Designation- Customer Retention Manager
Process: 100% voice- outbound calls
Roles & Responsibility
1.Make outbound calls to existing customers
2. Renew insurance policies of existing customers
3. Explain policy benefits, renewal offers, & coverage details
4. Convince customers and close renewals effectively
5. Achieve renewal & Retention targets
6. Update customer details & renewal status accurately.
Qualification- Graduation
Shift timing- 9am to 6.30pm
10am to 7.30pm
5 days working
2 Rotational week off
Fresher salary- 12500
Experience- 18000
Unlimited incentive
Contact Hr Geetanjali- 9324164944.
Job role
Work location
Navi Mumbai, Maharashtra, India
Department
Customer Support
Role / Category
Customer Support - BPO / Voice / Blended
Employment type
Full Time
Shift
Day Shift
Job requirements
Experience
Any experience
Education
Graduate
Skills
Voice Process
English level
Good (Intermediate / Advanced) English
Age limit
20 - 32 years
Gender
Any gender
Walk-in interview details
Apply for the job and call HR to confirm your interview
Date
27 Jan 2026 - 10 Feb 2026
Time
10.00 am - 04.30 pm
Other instructions
Carry your updated resume adhar card pan card Dress code- Formal
About company
Name
Icici Lombard
Address
Navi Mumbai, Maharashtra, India
Job posted by Icici Lombard
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