Customer Retention Executive - Voice / Blended
Icici Lombard
Customer Retention Executive - Voice / Blended
Icici Lombard
Navi Mumbai
₹20,000 - ₹40,000 monthly
Fixed
₹20000 - ₹40000
Earning Potential
₹40,000
Work from Office
Full Time
Min. 2 years
Good (Intermediate / Advanced) English
Job Details
Walk-in Details
Job highlights
Walk-in interview
Date: 16 Feb 2026 - 23 Feb 2026 | Time: 10.00 am - 04.00 pm...See details
Urgently hiring
Fast HR reply
Benefits include: Joining Bonus, PF, Flexible Working Hours, Health Insurance, ESI (ESIC), 5 working days
Job Description
Designation- Customer Retention Manager
Process: 100% voice- outbound calls
Roles & Responsibility
1.Make outbound calls to existing customers
2. Renew insurance policies of existing customers
3. Explain policy benefits, renewal offers, & coverage details
4. Convince customers and close renewals effectively
5. Achieve renewal & Retention targets
6. Update customer details & renewal status accurately.
Qualification- Graduation
Shift timing- 9am to 6.30pm
10am to 7.30pm
5 days working
2 week off
Experience- 20k to 40k plus pf
Unlimited incentive
Contact Hr Geetanjali- 9324164944.
Job role
Work location
Navi Mumbai, Maharashtra, India
Department
Customer Support
Role / Category
Customer Support - BPO / Voice / Blended
Employment type
Full Time
Shift
Day Shift
Job requirements
Experience
Min. 2 years
Education
Graduate
Skills
Good Communication Skills, Domestic BPO, General insurance, Voice Process
English level
Good (Intermediate / Advanced) English
Age limit
21 - 32 years
Gender
Female
Walk-in interview details
Apply for the job and call HR to confirm your interview
Date
16 Feb 2026 - 23 Feb 2026
Time
10.00 am - 04.00 pm
Other instructions
Carry your updated resume hard copy adhar card pan card soft copy.
About company
Name
Icici Lombard
Address
Navi Mumbai, Maharashtra, India
Job posted by Icici Lombard
FAQs about this job
Show all
Read walk-in details before you register