Customer Retention Manager

Icici Lombard

Vashi, Navi Mumbai

₹12,500 - ₹18,000 monthly

Fixed

12500 - ₹18000

Earning Potential

18,000

Work from Office

Full Time

Any experience

Good (Intermediate / Advanced) English

Job Details

Walk-in Details

Job highlights

Walk-in interview

Date: 24 Jan 2026 - 06 Feb 2026 | Time: 10.00 am - 04.00 pm...See details

Urgently hiring

3 applicants

Job Description

Customer Retention Manager


Designation: Customer Retention Manager (CRM)


Process: 100% Voice, Outbound


Eligibility: Graduate mandatory, 0–2 yrs exp


Responsibilities

  • Call existing customers
  • Policy renewals
  • Explain benefits & offers
  • Achieve retention targets


Shift

  • 9:00 AM – 6:30 PM / 10:00 AM – 7:30 PM
  • 5 days working + 2 rotational offs


Salary

  • Fresher: ₹12,500 in-hand | CTC ₹2.10 LPA
  • Experienced: Up to ₹18,000 in-hand | CTC ₹2.79 LPA


Performance incentives available


Job role

Work location

Vashi Railway Station Road, Sector 30A, Vashi, Navi Mumbai, Maharashtra, India

Department

Banking / Insurance / Financial Services

Role / Category

General Insurance

Employment type

Full Time

Shift

Day Shift

Job requirements

Experience

Any experience

Education

Graduate

English level

Good (Intermediate / Advanced) English

Age limit

18 - 30 years

Gender

Any gender

Walk-in interview details

Apply for the job and call HR to confirm your interview

Date

24 Jan 2026 - 06 Feb 2026

Time

10.00 am - 04.00 pm

Other instructions

Hard Copy CV ID Proof

About company

Name

Icici Lombard

Address

Vashi Railway Station Road, Sector 30A, Vashi, Navi Mumbai, Maharashtra, India

Job posted by Icici Lombard

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