Customer Service Associate

Immediate Hiring Freshers/Experience

Customer Service Associate | US Healthcare Voice Support

Location: Airoli, Mumbai (Work from Office)

Shift: Day and Night Shift | 5 Days Working

Eligibility: Freshers / Recent Pass-outs/Experience

Job Overview

Kickstart your career in US Healthcare Voice Support!

An excellent opportunity for freshers with strong English communication skills to begin their journey in the BPO industry.

Key Responsibilities

• Handle inbound & outbound customer calls.
• Resolve queries with professionalism & accuracy.
• Maintain call records & follow SOPs.
• Achieve performance metrics (Quality, Accuracy, CSAT).
• Communicate effectively & actively listen to customers.
• Work in rotational shifts.
• Upsell/cross-sell services when required.

Eligibility Criteria

• Education: 12th Pass / Graduate (Freshers welcome).
• Not Eligible: B.Tech, M.Tech, MCA, MBA, BCA, Hotel Mgmt., and other specialized/technical degrees.
• Skills: Excellent verbal English communication (mandatory).
• Mandatory: Valid PAN Card required during hiring process.
• Prior BPO experience is an added advantage.

Hiring Process

1. Virtual Interview invite shared on WhatsApp.
2. Quick joining documentation for faster onboarding.

Apply Now & Start Your Career in International Voice Process!

HR Khushi 9389460353