Customer Service Executive

Please find below JD for the role.

Job Type: Full-time

Job Description:

We are seeking energetic and dynamic individuals to join our Operations team as Bike and Car consultants. They will be responsible for reaching out to potential customers, introducing our products/services, and generating leads. This role requires good communication skills, a positive attitude, and the ability to work in a fast-paced environment.

Responsibilities:

Conduct inbound and outbound calls to potential customers from provided leads.

Introduce and explain our products/services to prospects.

Gather and document customer information accurately.

Answer incoming calls from customers and address their inquiries.

Achieve daily/weekly/monthly targets for lead generation and sales.

Maintain a high level of professionalism and customer service.

Eligibility Criteria:

Age group between 18-32 years

Good verbal communication skills.

Strong interpersonal and persuasive skills.

Previous experience in telemarketing or customer service is a plus.

Ability to work independently and as part of a team.

Basic computer skills

Qualifications:

High school diploma with 6 months experience or freshers who have completed graduation

Proven experience in telemarketing or a related field is advantageous.

Additional Information:

Six days working with a Rotational week off.

No night shifts

Working days:- 6 days (Rotational week off)

OK with Inbound & Outbound calling

Should be flexible for any profile and have above average communication skills

We do not provide any incentives

Salary:

For Freshers- 14k in hand (18k CTC per month) to For Experience -14k in hand (18k CTC per month) to 22k in hand (26k ctc per month) .

Note: Documentation is compulsory- Bank statement/Salary slips, Offer letter