Customer Service Executive

Job Role: Customer Service Executive – Tata AIA (Email & Voice Process)

About the Role

We’re hiring for the Tata AIA Customer Service process, handling email and voice support. Candidates must have good communication skills and a customer-first attitude.

Key Responsibilities:

Handle customer queries via email and voice channels.

Provide accurate product/policy information and ensure timely resolution.

Maintain records of all interactions and follow company compliance.

Eligibility:

Education: HSC / Graduate (any stream)

Versant Score 5 – Mandatory

Good communication (English & Hindi) and typing skills

Freshers & experienced both can apply

Shift Timings

Voice: 7 AM – 10 PM (Day Rotational, Male & Female)

Email:

Male – 24/7 Rotational

Female – 7 AM – 9 PM

Salary:

Freshers: ₹25,000 CTC / ₹21,000 In-hand

Experienced: ₹28,500 CTC / ₹25,000 In-hand

Benefits

PF, ESIC, Gratuity & internal growth opportunities

Contact For more details

HR Ritul - 7796427033 (Call/Whatsapp)