Customer Support Executive
Torque Communications Pvt Ltd
Customer Support Executive
Torque Communications Pvt Ltd
Jui Nagar, Navi Mumbai
₹15,000 - ₹24,000 monthly
Fixed
₹15000 - ₹24000
Earning Potential
₹24,000
Work from Office
Full Time
Any experience
Basic English
Job Details
Interview Details
Job highlights
Fast HR reply
26 applicants
Benefits include: PF, ESI (ESIC)
Job Description
Handle inbound and outbound calls, emails, and WhatsApp queries from merchants. Resolve issues related to POS terminals, transactions, settlements, and account updates. Conduct welcome calls for new merchants and guide them on product usage. Follow up on complaints and ensure timely service closure. Educate merchants on offers, campaigns, and usage best practices
Job role
Work location
Juinagar, Navi Mumbai, Maharashtra, India
Department
Customer Support
Role / Category
Customer Support - Service Delivery
Employment type
Full Time
Shift
Day Shift
Job requirements
Experience
Any experience
Education
12th Pass
Skills
Customer support, Non-Voice Process, Non-Voice/Chat Process
English level
Basic English
Age limit
20 - 33 years
Gender
Any gender
About company
Name
Torque Communications Pvt Ltd
Address
Juinagar, Navi Mumbai, Maharashtra, India
Job posted by Torque Communications Pvt Ltd
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