Customer Support Executive

Sutherland Global Services Private Limited

Airoli, Navi Mumbai

₹18,000 - ₹22,000 monthly

Fixed

18000 - ₹22000

Earning Potential

22,000

Work from Office

Full Time

Night Shift

Any experience

Basic English

Job Details

Interview Details

Job highlights

9 applicants

Benefits include: PF, Travel Allowance (TA), Health Insurance, ESI (ESIC), 5 working days, Two-way cab

Job Description

Program DescriptionCustomer support, Issues with packages, delivery, replacement, order cancellation, issues related to delivery and post deliveryVoice/Non voiceChat process but should be okay with voiceRounds of interviewsHR + Ops + SHL (Assessment test)Level1AssessmentsSWAR - B1 - 55Communication LevelB1 QualityMandatory expFreshers | Exp - BPO or Non BPO ExpHighest qualificationHSC & AboveShift timingsRotational night shift - USWorking days5 Days with 2 Split OffTravel BoundaryWith-in 25 KMsSalaryFresher / Domestic BPO / Non BPO - Monthly 18000 take homeTenured Monthly 22000 take homeTravel allowance 1750 for one way (3500 for both ways)

Job role

Work location

5th Floor, Liberty Tower, Reliable Plaza IT Park, MIDC Kalwa Industrial Estate, Thane - Belapur Rd, Airoli, Navi Mumbai, Maharashtra 400708 Airoli, Navi Mumbai

Department

Customer Support

Role / Category

Customer Support - Non Voice

Employment type

Full Time

Shift

Night Shift

Job requirements

Experience

Any experience

Education

10th or Below 10th

Skills

bpo, Customer support, Chat support, Domestic BPO, International BPO, Non-Voice Process, Non-Voice/Chat Process

English level

Basic English

Gender

Any gender

About company

Name

Sutherland Global Services Private Limited

Address

5th Floor, Liberty Tower, Reliable Plaza IT Park, MIDC Kalwa Industrial Estate, Thane - Belapur Rd, Airoli, Navi Mumbai, Maharashtra 400708 Airoli, Navi Mumbai

Job posted by Sutherland Global Services Private Limited

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