Customer Support Executive
Name Strings
Customer Support Executive
Name Strings
Turbhe, Navi Mumbai
₹18,000 - ₹22,000 monthly
Fixed
₹18000 - ₹22000
Earning Potential
₹22,000
Work from Office
Full Time
Min. 2 years
Good (Intermediate / Advanced) English
Job Details
Interview Details
Job highlights
Urgently hiring
Fast HR reply
9 applicants
Benefits include: Annual Bonus
Job Description
Name strings is a D2C e-commerce brand selling Fashion jewellery and accessories pan India.
we are hiring a Customer Support executive to be a part of our dynamic team.
Requirements shall be as follows :
- 1 - 3 years experience in customer support
- e-commerce experience is a Bonus
- Good Verbal and Written english
- Proficiency in using computer
- Can calmly handle customers queries
- Commute to our office located at Turbhe ( Next to Ikea)
Responsibilities of candidates include: -
- Reply to inbound calls, emails & Instagram DM.
- Provide information about products, orders, and tracking using backend software.
- Resolve customer queries by coordinating with the internal team or 3rd party partners.
- Follow up to ensure that appropriate actions are taken on customer requests.
Job role
Work location
Goodwill Bizhub, next to Ikea TTC Industrial Area, Estate, MIDC Industrial Area, Turbhe, Thane, Navi Mumbai, Maharashtra, India
Department
Customer Support
Role / Category
Customer Success
Employment type
Full Time
Shift
Day Shift
Job requirements
Experience
Min. 2 years
Education
Graduate
Skills
Customer service, MS Excel, Basic Computer, Good Communication Skills, Digital marketing, Customer support, Customer satisfaction, Customer relationship, Written communication, English proficiency
English level
Good (Intermediate / Advanced) English
Regional language
Fluent in speaking Marathi, Hindi
Gender
Any gender
About company
Name
Name Strings
Address
Goodwill Bizhub, next to Ikea TTC Industrial Area, Estate, MIDC Industrial Area, Turbhe, Thane, Navi Mumbai, Maharashtra, India
Job posted by Name Strings
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