Customer Support Executive

Must be flexible to work nights, weekends and holidays as scheduled.

• Good communication skills

• Capable of handling inbound and outbound calls

• Excellent Attendance record

• A minimum typing speed of 35 words per minute

• Willing to work on-site.

• Embraces change, thinks creatively, and has a willingness to learn.

• Must be confident, self-motivated, detailed oriented, organized and possess the ability to multi-task.

• Attention to detail and accuracy.

• Ability to handle confidential information is critical.

• Works successfully both as a team and independently.

• Ability to withstand significant pressures driven by volume, pace, and challenging interactions.

Prior Experience:

• At least 6 months BPO Experience

• At least SHS Graduate

• Financial services background is preferred.