Customer Support Executive

Prepare quotation, proforma invoice and dispatch order advised by sales team,

  Sending mails to the clients of quotations, company profile and dispatch details

  Coordinating with clients through mails and phone about orders and delivery,

  Coordinating with sales team to prepare the customer quotation and dispatch order,

  Coordinating with sales team and with clients for the sampling of materials,

  Coordinating with sales team for the attendance and visit report,

  Follow up of the mails enquiries and attending calls and coordinating various retention matters,

  Follow up of the dispatch of materials with the factory and clients received,

    Collect dispatch order from the sales team and through mails received from clients and forward to the factory for dispatch of the material.

  Collect dispatch details from factory, forward the details to the sales team and clients,

 Follow up of outstanding payment from the clients

  Preparing attendance report of sales executives on daily basis