Customer Support Executive

Job Circle

Vashi, Navi Mumbai

₹17,000 - ₹30,000 monthly

Fixed

17000 - ₹30000

Earning Potential

30,000

Work from Office

Full Time

Any experience

Good (Intermediate / Advanced) English

Job Details

Interview Details

Job highlights

9 applicants

Job Description

Role & Responsibilities


- Handle inbound and outbound customer calls

- Provide clear and accurate information to customers

- Resolve queries and ensure customer satisfaction

- Maintain professional communication during calls

- Update customer details in the CRM system

- Follow call quality standards and daily targets

- Escalate unresolved cases to the senior team

- Deliver a smooth and positive customer experience


Eligibility

- 6 month of Customer service experience Required.


Contact us

resume@jobcircle.co.in

8879965236

Job role

Work location

Vashi, Navi Mumbai, Maharashtra, India

Department

Customer Support

Role / Category

Customer Support - BPO / Voice / Blended

Employment type

Full Time

Shift

Day Shift

Job requirements

Experience

Any experience

Education

Graduate

Skills

Customer service, Problem solving, Customer retention, Customer support, Customer relationship management, Inbound calling, Domestic BPO, Call centre support, General insurance, Banking processes, Customer Query Resolution

English level

Good (Intermediate / Advanced) English

Age limit

21 - 31 years

Gender

Any gender

About company

Name

Job Circle

Address

Vashi, Navi Mumbai, Maharashtra, India

Job posted by Job Circle

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