Email Support Executive
Thyrocare
Email Support Executive
Thyrocare
Navi Mumbai
₹18,000 - ₹23,000 monthly
Fixed
₹18000 - ₹23000
Earning Potential
₹23,000
Job Details
Interview Details
Job highlights
Urgently hiring
61 applicants
Benefits include: PF, Health Insurance
Job Description
We are hiring enthusiastic and customer-focused individuals for Email and Chat Support roles. If you have excellent communication skills and a knack for solving problems, we’d love to hear from you!
Key Responsibilities:
- Provide prompt and accurate support to customers via email and chat
- Handle customer queries, complaints, and feedback with professionalism
- Troubleshoot issues and provide effective solutions
- Ensure customer satisfaction and maintain high service standards
- Collaborate with internal teams to resolve complex issues
Requirements:
- Excellent written and verbal communication skills in English
- Strong problem-solving abilities
- Prior experience in chat or email support preferred
- Ability to multitask and work in a fast-paced environment
- Willingness to work in rotational shifts and on rotational week offs
Perks & Benefits:
- Competitive salary
- Growth opportunities
- Friendly work environment
- Training and development support
Job role
Work location
Navi Mumbai, Maharashtra, India
Department
Customer Support
Role / Category
Customer Support - BPO / Voice / Blended
Employment type
Full Time
Shift
Day Shift
Job requirements
Experience
Min. 6 months
Education
Graduate
Past role/category experience
Customer Support - Operations, Customer Support - Non Voice / Chat, Customer Support - BPO / Voice / Blended
Skills
Blended process, Non-Voice Process, Non-Voice/Chat Process
English level
Good (Intermediate / Advanced) English
Gender
Any gender
About company
Name
Thyrocare
Address
Navi Mumbai, Maharashtra, India
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