Email Support Executive

Thyrocare

Navi Mumbai

₹18,000 - ₹23,000 monthly

Fixed

18000 - ₹23000

Earning Potential

23,000

Work from Office

Full Time

Min. 6 months

Good (Intermediate / Advanced) English

Job Details

Interview Details

Job highlights

Urgently hiring

61 applicants

Benefits include: PF, Health Insurance

Job Description

We are hiring enthusiastic and customer-focused individuals for Email and Chat Support roles. If you have excellent communication skills and a knack for solving problems, we’d love to hear from you!


Key Responsibilities:

  • Provide prompt and accurate support to customers via email and chat
  • Handle customer queries, complaints, and feedback with professionalism
  • Troubleshoot issues and provide effective solutions
  • Ensure customer satisfaction and maintain high service standards
  • Collaborate with internal teams to resolve complex issues

Requirements:

  • Excellent written and verbal communication skills in English
  • Strong problem-solving abilities
  • Prior experience in chat or email support preferred
  • Ability to multitask and work in a fast-paced environment
  • Willingness to work in rotational shifts and on rotational week offs

Perks & Benefits:

  • Competitive salary
  • Growth opportunities
  • Friendly work environment
  • Training and development support


Job role

Work location

Navi Mumbai, Maharashtra, India

Department

Customer Support

Role / Category

Customer Support - BPO / Voice / Blended

Employment type

Full Time

Shift

Day Shift

Job requirements

Experience

Min. 6 months

Education

Graduate

Past role/category experience

Customer Support - Operations, Customer Support - Non Voice / Chat, Customer Support - BPO / Voice / Blended

Skills

Blended process, Non-Voice Process, Non-Voice/Chat Process

English level

Good (Intermediate / Advanced) English

Gender

Any gender

About company

Name

Thyrocare

Address

Navi Mumbai, Maharashtra, India

Job posted by Thyrocare

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