Email Support Executive

Teamspace Financial Services Private Limited

Airoli, Navi Mumbai

₹17,000 - ₹18,500 monthly

Fixed

17000 - ₹18500

Earning Potential

18,500

Work from Office

Full Time

Freshers only

Basic English

Job Details

Interview Details

Job highlights

39 applicants

Job Description

Designation: Apprentice Trainee

Company: YES Bank

Scheme: NATS (Government Apprenticeship)

This is a 6-month apprenticeship role under the Government NATS Scheme

Monthly stipend: ₹18,500 during the apprenticeship period

After completion of 6 months, candidates will receive a Government Certificate

Role Type: Non-Voice / Semi-Voice Process

70% Email & Chat support

30% Calling process

Handling customer queries and providing information through email and chat

Basic calling required only for specific customer support cases

Shift Timing: Between 8 AM to 8 PM

Working Hours: 9 hours shift (as per roster)

Suitable for freshers looking to start their career in banking and customer support

Job role

Work location

Airoli, Navi Mumbai, Maharashtra, India

Department

Customer Support

Role / Category

Customer Support - Non Voice / Chat

Employment type

Full Time

Shift

Day Shift

Job requirements

Experience

Freshers only

Education

Graduate

Skills

Chat support, Blended process, Domestic BPO, Web chat management, Chat quality control, International BPO, Non-Voice Process, Voice Process, Non-Voice/Chat Process

English level

Basic English

Gender

Any gender

About company

Name

Teamspace Financial Services Private Limited

Address

Airoli, Navi Mumbai, Maharashtra, India

Job posted by Teamspace Financial Services Private Limited

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