Location - Airoli

Designation - Support Executive

Email Process - Male Candidate Only

Roles & Responsibilities :

0 to 1 Years Exp

· Handling customer e-mails received (Level 1).

· Ensure service request, complaint and query are resolved to customer satisfaction.

· Co-ordinate with internal team to ensure the request, complaint and query are closed in a timely manner.

· Deliver best in class customer experience in the service interaction leading to improved VOC.

· Ensure SLA’s, TAT’s, Productivity and Quality metrics are met as per defined targets.

Ready to work in night shift & rotational shift. 

Rotational - Week off

Rational Shift - Night , Day , Afternoon 

9 Hr Shift Including 1 hr lunch break - 30 Min Tea Break  

Max Gross Salary - 20k Gross

TeamSpace Financial Services  

Mayuree Mundlekar 

9326949948